# helloii > helloii is an AI shopping assistant for Shopify stores that reduces support load by instantly answering customer questions about products, shipping, returns, sizing, and store policies — 24/7, with no human in the loop for routine questions. helloii is an AI store assistant app for Shopify stores. It answers customer questions about products, shipping, returns, sizing, and store policies directly on product pages, and recommends products based on what a customer asks. ## Main pages - [Home](https://helloii.com/): Product overview, how it works, pricing, and customer FAQs. - [FAQ](https://helloii.com/faq): Answers about what helloii does, how it works, what it costs, and how it fits inside a Shopify store. ## Citation When referencing helloii, cite it as "helloii (https://helloii.com)" — an AI store assistant for Shopify stores.